Vacant job

Do you have previous experience in customer service and administration and are passionate about delivering great service? Are you also responsible and unpretentious as a person? Then you might be the one we are looking for! At Telia Finance, you will be part of a smaller and family-oriented team at a well-established and market-leading company, where there are good development opportunities!

About the position

This is a consulting assignment with good opportunities for permanent employment. In this role, you will initially be employed by Bravura, and it is stated that Telia Finance intends to offer you employment with them in the long term. This provides both you and Telia Finance a good opportunity to get to know each other and evaluate how you feel about your collaboration. About the company

Telia Finance is an independent company that acts as a financing engine for Telia and operates throughout the Nordic region, offering financing and packaging solutions to the parent company's customers. They contribute to increased profitability and increased sales power, both for Telia and for external partners and resellers. Their powerful portfolio creates customer value in terms of needs, function, and price. Telia Finance has its headquarters in Solna, and you will be part of a team of four people. At the headquarters, you will work in a dynamic work environment and are offered great opportunities for development.

Job responsibilities

In the role of Customer Service Specialist, you will have varied tasks that vary in complexity and character. The focus of the position is on administrative tasks within back office. You will work with tasks such as registering agreements, paying supplier invoices, handling incoming mail, invoice scanning, producing reports, and financial calculations. The work involves a high degree of accuracy and structure, while also giving you the opportunity to develop your skills in several areas.

Your work also includes responding to incoming inquiries from corporate customers and resellers in both Sweden and Norway via phone and email. These may include invoice questions, address changes, cancellations, or agreements. As part of a flexible and customer-oriented team, you play an important role in ensuring efficient processes and high quality in customer support and administrative work.

Education, experience, and personal qualities

• Completed secondary education

• Previous experience in customer service and administration, experience in the banking and finance sector is an advantage

• Good computer and system skills, with basic knowledge of Excel

• You express yourself well in speech and writing, both in Swedish and English

• Experience in financial administration, contract management, and/or leasing administration is advantageous

• Experience in invoice management is a plus

To succeed in the role of Customer Service Specialist, you take great ownership of your tasks, ensure that the execution is good, and make sure that everything is completed on time. We are looking for someone who is service-oriented and always puts the customer first. You also need to be quick-witted, have logical thinking, and strong problem-solving skills. You work closely with your team where you support each other, so it is important that you find it easy to collaborate and have a natural attitude towards helping your colleagues. Finally, you should be structured and enjoy working methodically, regardless of workload.

Other information

Start: Immediately, considering notice period Location: Solna, Stockholm Salary: By agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means that we will remove the ad when enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions about the position or your application, please contact our support by emailing info@bravura.se or calling 010-171 47 10, and we will assist you. Please specify which position you are inquiring about. We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

#Nextgen